Glastonbury Parks, Recreation & Senior Services
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Parks and Recreation Refund Policy


Refund Policy
Refunds will be automatic is a program is canceled. To avoid classes being canceled at the last minute due to insufficient enrollment and in order to accommodate waiting lists in a timely fashion, refund requests must be made no later than five (5) business days before the program begins. Refund request received after this point will be subject to a $10 processing fee.
Refunds cannot be given on trips, special events, facility reservations and passes. Refunds are generally not given once a program has begun, however, in the event of injury or illness, a refund request will be considered if accompanied by a doctor's note.
Registrations processed by credit card will be credited to the card used. All other refunds generally take 2-4 weeks to process.